Anyway, I called the Packard Bell helpline and expected at least 30 minutes of canned musack so was very surprised to be directed to ‘Dave’ with just a minimum of pressing the * and # keys on the phone. Dave was helpful too and didn’t ask me any stupid questions instead accepting that I knew that it wasn’t a hardware fault and had actually followed all the proper procedures to get to where I was. He diagnosed a faulty partition that even when the drive had been re-formatted hadn’t been properly removed. In order to access it I needed to access the Q: drive – I have a Q: drive I asked? Where’s that hidden? Well, seems its somewhere in my box and so I did as I was told. From there we removed all the partitions and my software and drivers started to load up just as they should.Whole process (with Dave’s help) – about 10 minutes. So, there you go – there will be more entries later in the week – I haven’t told you about my trip yet after all…..
1 comment:
Is it catching? My laptop's suddenly decided to play silly b's. The power cable is writing its last will and testament and my USB ports are intermittently refusing to recognise my trackball. That's all I need at the moment: a civil war on my laptop (though in my case that would be particularly ironic).
Anyway, I'm bribing it by buying a complete memory upgrade from its standard piddly 256k to 1gb (bye bye £75) and hoping that'll keep it sweet for another 18 months ...
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